1. How do i pay
We use M-PESA to collect payment, you can also use credit card or debit card when you check out.
2. How long does it take you to ship?
Please allow us 3-5 business days to process your order. Once processed, we will send shipping confirmation through email. You have the ability to track all orders. (track your order)
Kindly note that our special order custom pieces do take 1 week to ship out. This time frame is only an estimate,they may arrive sooner or a few days later.
CHECK ESTIMATED DELIVERY TIME, PLEASE CLICK HERE
3. Why was my order canceled?
Any suspicious orders will be canceled.Shipping and billing address must match.
We will email you if there is a delay in replenishment of your item(s).
4. Can I cancel my order?
Any Cancellations please notify us within a 24 hour span, After 24 hours we can NOT cancel your order.
5. Can I exchange or return my items?
Due to sanitary reasons, we do accept exchanges or returns.
Unless you received unperfection items, please be ready to show some pictures, and contact us
6. How can i track my order?
please track your order on our website, click here.